Website questions on WhatsApp
The green WhatsApp button in the lower-right corner opens the website contact at +86 189 6589 8727. Include the page address and the exact sentence, link, or display problem involved so the question can be checked.
This contact is for the independent guide itself. Do not send passwords, one-time codes, payment details, identity documents, order credentials, private order records, or other sensitive information.
Who handles external questions
Questions about a product page, seller, marketplace account, payment, order, tracking number, delivery, dispute, refund, or password-protected album must go to the responsible third party through an authorized contact route.
Yupoo Factory cannot contact sellers, unlock albums, check private orders, trace parcels, confirm stock, recover payments, or verify listings.
